Public Offer
Version 2026-09-15-us-transition · Effective 9/15/2026
## Operator and international service
The service is operated by OMNIPIX DOO, registered in Serbia, registration number 22331558, tax/VAT ID 115948361. The laws of the Republic of Serbia applies, subject to mandatory consumer rights. These provisions supersede earlier descriptions of the operator, payment channels and data location.
Account data is stored at Account database: PlanetScale, AWS US East (Northern Virginia), USA. Application: Contabo, USA. Media: Cloudflare R2 and CDN; distributed storage and caches. Media for all users is also stored in Timeweb in Russia and delivered through the Russian CDN for connections from Russia. Mail: Contabo, Germany. Legacy account records remain in the Russian Timeweb database until account recovery.. The Serbian operator processes account data using the infrastructure described here. Existing account data is recovered from the Russian database after verified email login. Content needed for generation is sent to the selected model provider. Cloudflare storage, network delivery and provider processing may involve other countries. Authentication is available through Google or an email verification code. An existing account previously accessed through another provider can be recovered using its verified email.
An existing account remaining in the Russian database is recovered and transferred automatically after its email is verified during login. The transfer preserves the account identifier, credits, generation history, files and associated records. Processing occurs in the background. Account actions may be temporarily unavailable until the transfer completes. Until recovery through verified email, the legacy account remains in the Russian database; contact support for access, export, deletion or other requests. Copies remaining in Russia are subject to applicable retention and deletion obligations.
## Top-ups during transition
Direct payment checkout and generation-linked shortfall payments are temporarily unavailable. Credit top-ups are available through redemption of gift cards. Gift cards may be purchased from the separate seller at gifted.land under that seller's terms. Omnipix does not collect bank-card details for those purchases. Questions about purchasing or refunding a gift card should be addressed to its seller; questions about redemption or service credits should be addressed to Omnipix. Mandatory consumer rights remain unaffected.
This Public Offer incorporates the Public Offer version 2026-08-08-video-editor-payg and adds the following model-assistant terms.
Model selection, comparison, price estimates, and explanations provided by the model assistant are informational. They are not an offer or guarantee of a model's suitability, availability, price, quality, performance, or output. The binding parameters and credit price of a paid service request are those displayed in the workspace immediately before submission. The customer is responsible for reviewing them.
To the maximum extent permitted by applicable law, Omnipix is not liable for decisions, costs, losses, or results arising from reliance on model-assistant recommendations. Mandatory consumer rights and liability that cannot legally be excluded remain unaffected.